Prebooking Simplied
- Regulars in good standing
- Book FOR anytime, AT anytime
- Up to 7-days in advance; optional check-in day before
- Only 1 thing to remember: Confirm by 8:30a SHARP day of appointment.
- Be Responsible
- No complaining
Policy Details
Regulars in good standing
Have completed at least 3 appointments completed recently. “Recently” is completely at our discretion. Prebooking is completely at our discretion. We reserve the right to refuse your prebook requests.
Book FOR anytime, AT anytime
Quite literally just text and book for whatever date and time you are thinking. We trust you’ll remember, we trust you’ll be serious with our time.
No need to remember when prebooking starts. No need to remember timestamps. No more timestamp “lines”. Just text whenever, for whenever.
If we have confirmed a time for you, IT IS SET.
Up to 7-days in advance
Subject to advisor availability. Subject to schedule changes. We’ll notify of any last minute off-days, unforeseen circumstances etc, Scheduling updates. Schedules typically* will be locked in the day before your appointment. It is not necessary, but feel free to check in and confirm with us day before your appointment.
Only 1 time to remember
Confirm by 8:30a SHARP day of appointment. Later confirmation time requests will be accommodated. At the agreed upon confirmation time (either 8:30a or a time SET BY YOU) we will simply and automatically open the time to other clients. We will provide a single notice if your time has been cancelled.
Be responsible
Although we’re not requiring a lot of back and forth, we still expect clients to schedule responsibly and communicate responsibly. Once a prebook is set, it is set until confirmed otherwise. No games. No “oh I thought if I don’t confirm, it’s not booked”. “Oh I didn’t get your text”. Do not “set it and forget it”. Any unconfirmed cancellations, forgotten prebooks, etc will count against the client and considered when prioritizing client prebook requests. We will still take prebooks after cancellations, but clients may find it increasingly difficult to get desired times.
NO COMPLAINING
We have no recourse when clients cancel appointments. We reserve the right to cancel any bookings and any time. Let it go, try next time. Don’t complain. Although this is our right, of course we’ll try to minimize this for the sake of customer service. Sometimes things come up. This holds true for clients and advisors alike.